Monday, May 25, 2009

Microsoft Software (Mis)Management

I generally don't like Microsoft. I'm not terribly happy with them. Their software is convoluted and complex. They can't design a user interface. Also, for some reason, they like to try to tell their users what they meant to do instead of letting them just do it (I'm looking at you, Office AutoFormatting).

The most recent atrocity is a Microsoft licensing thing. I have a piece of software that the EULA says I can install on two computers. One copy is installed on the girl's computer. The other was installed on a virtual machine.

I recently decided to move to a different OS on a different virtual machine. I wanted to migrate the software to that virtual machine. When I tried to activate it, it stated that I had already installed it on two computers. This is true.

However, when I returned to the other virtual machine, I found no way to release its activation. As a result, I cannot install it on my new VM. I'm irritated.

In an attempt to remedy this (unfortunately prior to fully reading the activation error message), I navigated to the software's home page, only to find that, to even ask a question to Microsoft, I have to pay them money! They are money-mongering idiots who can't design user interfaces.

After failure, I decided to try to install it once more. This time, I fully read the error. In it was an email address to email for questions about this error. I have done so. I fear the response...

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